Karim, the unique concierge service, offers an extensive range of services, such as turning your bathroom into a complete spa experience


Abu Dhabi, 24 August 2015:  The newest addition to Jannah Hotels & Resorts portfolio, the five-star Jannah Burj Al Sarab in Abu Dhabi, offers guests the luxury of having their own personal ‘genie’ during their stay at the hotel. A unique feature of the Jannah brand, the Karim service offers more than that of the traditional butler or concierge. Available 24 hours a day, the Karim is dedicated to providing personalised attention to each guest without intrusion.*

For those looking to unwind with a therapeutic experience at the hotel within the comfort of their own room, the Karim can turn the guest’s bathroom into a spa. Preparing baths with healing bath oils and salts and setting aromatic candles around the tub is only the beginning.

The Karim service at Jannah Burj Al Sarab includes general assistance, like wake-up calls followed by tea or coffee, to arranging for medical pillows. Guests travelling with their children can rely on the babysitting service as well as professional medical assistance.

An advantage is that this exclusive service is also available to those choosing to stay at Jannah Burj Al Sarab over extended periods. The hotel offers monthly and annual stay packages, entitling guests to discounts on its dining venues and laundry services, in addition to the Karim service.

The Karim acts as a streetwise guide for those who are new to Abu Dhabi, helping newcomers with anything from car purchases to finding a suitable school for their children.  The Karim can also act as a personal tour guide, which is perfect for visitors wanting to explore all of the wonderful sights Abu Dhabi has to offer.

In his role as a personal assistant, the Karim can carry out the shopping, sort mail, arrange pick-ups and drop-offs and manage personnel. He can also help with wardrobe care such as packing, unpacking, laundry and pressing.

Guests can call their Karim if they need assistance in managing an event – from business meetings to anniversary dinners and birthday parties. His excellent communication skills, knowledge of fine foods and a passion for service make him a reliable choice when arranging a memorable dining experience.

Jannah Burj Al Sarab, Jannah’s fifth hotel in the UAE, has strategic access to Al Maryah Island, Reem Island and Saadiyat Island, and caters to business travellers and those eager to explore the capital city.  The hotel is in a soft opening phase, and is due to open officially in September.

concierge concierge

Call 00 971 (2) 6526 777 or 800-JANNAH, or email reservations.jbas@jannah.ae to make your booking. For more information on the hotel, visit www.jannah.ae

*Some Karim services are chargeable. More information will be available on check-in, or by contacting Jannah Hotels directly.

**Please note, Thumbay Group, Gulf Medical University, and HEALTH magazine are not liable nor responsible for the facts, figures, and overall content of the press releases on our portal.

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