- Health First Pharmacy, one of the biggest drugstore chains by Planet Pharmacies is the first in the region to start free WhatsApp delivery service on (00971564012000)
- Whatsapp QR codes have been marketed all over the emirate to make it the most convenient delivery service for pharmacy customers
- Having recently introduced services for visually and hearing impaired, the pharmacy giant achieves another benchmark to their customer service
Dubai, United Arab Emirates, September 22nd 2015: Health First Pharmacy, one of UAE’s leading chains of retail pharmacies, adds value to their pioneer customer services program by launching a new delivery service via Whatsapp. Aligning itself to the current trends of the market, the pharmacy giant aims at making its services extremely accessible to its customers, thus enhancing customer service and taking it to another level. WhatsApp is a free messaging mobile application, which will now allow Health First Pharmacy customers to send free messages to their nearest Health First Pharmacy branch ensuring, quick delivery at the door step. The pharmacy would be the first in the region to incorporate this growing social and telecommunication method aiming at convenience and ease to its customers. Currently, the service is available in Dubai and the pharmacy aims to spread this service throughout other Emirates shortly.
The parent company, Planet Pharmacies, hugely supports this initiative taken by Health First Pharmacy by providing all the required technology and administration support. The two entities live by the combined vision of ‘health first’, through which they aim to continuously find innovative ways to better serve the community. The initiation was taken by the Chairman of Planet Pharmacies, H.H. Sheikh Saker bin Hameed Al Qasimy, “The Company aims to always come up with new ways to provide convenience to our customers. Looking at the bigger picture, our objective is to be the neighborhood pharmacy that can serve you at your first message. We are looking forward to how the public adapts to the Whatsapp service and how we can take it further to our international market.”
Health First Pharmacy is very well known for their customer centric initiatives. Recently, they received their certification to serve the hearing and visually impaired customers. Further enhancing their customer service gives them the edge in the market.
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